Friends Not Customers

Plemons Machinery has always had loyal customers, but the loyalty goes both ways. Plemons is dedicated to providing the kind of support that friends enjoy! Besides machines and service, Plemons will work with you in designing new containers, developing containers with new materials or glues, and making new designs run on your existing machines. The people at Plemons Machinery believe that customers come and go but friends are forever! Our Service Technicians are the same people who have built and probably installed the equipment that they service. We do not have anyone from outside our assembly plant service your machines. Our philosophy behind this is, who better knows the equipment than the person who built it? We do not have a person that's trained in sales trying to double as a mechanic. To further enhance our service capabilities we are available to our customers 24 hours per day, 7 days a week. This is possible due to our commitment to keeping abreast of all the technical changes in communications and computer development. Our key people, including the President of the Corporation, have computers in their homes that are linked to main file server, as well as cellular phones for instant communications anywhere, anytime. To reach someone at Plemons all you have to do is pick up the telephone and call. You will be put in touch with someone who can assist you no matter what time or what day it is. Plemons Machinery was founded on service! Bill Plemons had to start Plemons Machinery - it was the only way to guarantee the kind of service and support his customers had come to expect of him. With 30 years of packaging machinery service experience and the ability to provide the parts at reasonable prices, when needed, shouldn't your first call be to Plemons Machinery for your service needs?

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